Dear Valued Customers,
We recognise the continuing uncertainty surrounding COVID-19 and we want to offer our reassurance that the health and well-being of our customers, recipients and team members are our highest priority.
At this time we are still open for business. However we have made some changes.
Our shopfront at 1/120 Goondoon Street, Gladstone is still open and we are taking orders instore, over the phone, and online for delivery.
We are still taking cash payments. To ensure your safety and our own, washing our hands after handling cash is a top priority. Card payments are available online and instore, and are greatly appreciated.
We are now implementing contactless deliveries. We will proceed to deliver, knocking and waiting for a response. When the recipient answers, we will leave the delivery with them by the door. If there is no answer and safe to leave by the door, we will do so.
We are continuing deliveries to hospitals, schools and nursing homes at this time, until further advised.
When ordering online, please leave any delivery instructions in the notes section at Checkout.
With global flight and border restrictions, a large portion of our regular fresh flower range is unavailable. We continue to receive regular shipments of fresh blooms, locally grown in our beautiful sunny country.
However, products on our website and our flowers designs that you have come to love do contain florals that are imported from overseas. Due to the unavailability of their regular shipment, these design will be subject to availability. Some flowers will be substituted with seasonal flowers that are accessible to us at this time.
Please know that we always endeavour to do our very best to make a creation as close to the picture as possible.
We ask that when placing an order, that you bear in mind that what you have requested may not be available to us. If this is the case, we will contact you to let you know of any changes.
We appreciate your understanding and kindness, always.
From one small business owner, thank you so so much to you all for your ongoing support. Together we can get through this.
Much love, Sarah and the Little Bloom Room Team. x